Frequently asked questions

Hi! We totally understand that sometimes the product may not fit or feel the way you expected so we’re happy to assist you with the return or exchange

Return/Exchange Window: 7 days from delivery
Eligible: Unused, unwashed, original tags & packaging, with invoice
Non-Returnable: Innerwear, socks, briefs, masks, customised items, final sale
How to Return: Email support@mostkino.com with Order No.(in subject) + items + reason + photo of the product with tag attached
Shipping: First return FREE | Additional returns ₹99
Refund: Processed within 48–72 hrs after we receive item | Credited in 5–7 business days
Exchange: Mention “Exchange” in the same email

Questions? Just write to support@mostkino.com

7 days. No stress. We got you. Team Mostkino

We highly recommend checking the size guide before placing an order. The size guide is available on every product page for your reference. In case you are still confused, you can always call us at+91 8360008686 for any size related queries. Our team will be there to help you out :)

Timings -Tuesday - Sunday
11am - 7pm

We offer the following shipping methods:

Free Standard Shipping : 4-8 business days
Paid Express Shipping (₹150) : 2-4 business days.